Privacy Notice

1.      RISK OF LOSS:

Shipment of all products shall be F.O.B. (free on board) US VoIP Systems facility. Title to and risk of loss or damage to product shall pass to purchaser upon delivery to carrier at the F.O.B. point. Purchaser shall be responsible for dealing with the carrier in the event of carrier’s mis-delivery, loss or damage to product.

·         LIMITATION: US VoIP Systems shall not be liable for damage or penalty as result of late or lost shipments, even if the purchaser has been notified that such damages of penalties may apply.

2. RETURNS:

All returns must show on the outside shipping box a valid RMA (Return Merchandise Authorization) number and include a copy of the invoice showing serial numbers as labeled on the part/product. All shipments received that do not clearly show an RMA number will be automatically refused.

·       To obtain an RMA number call our RMA department from 10:00 A.M. – 4:00 P.M., Mon.-Fri. to request an RMA request form and fax back with all the information requested on the form to get an RMA number.